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Terms & Conditions

Effective Date: November 30, 2020
Last Updated: January 1, 2025
 

Welcome to Quality Concepts, LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website (qualityconceptswa.com) and our services, including fraud prevention solutions, consulting, and support for e-commerce vendors.


By accessing or using our website and services, you agree to these Terms. If you do not agree, please do not use our services.


1. Services


Quality Concepts, LLC provides fraud prevention and consulting services to e-commerce businesses. The scope of services may include fraud detection, vendor risk assessments, security consulting, and related support.

We reserve the right to modify, suspend, or discontinue services at any time without prior notice.


2. Eligibility


By using our services, you represent that you:

  • Are at least 18 years of age.

  • Have the legal authority to enter into these Terms.

  • Will provide accurate and complete information during engagement.


3. Use of Website and Services


You agree not to use our website or services to:

  • Engage in unlawful activities or violate any applicable laws.

  • Attempt to gain unauthorized access to systems, data, or accounts.

  • Disrupt, interfere with, or misuse fraud prevention tools or services.


4. Fees & Payments


All services are subject to agreed fees outlined in separate contracts or proposals. Payments are due according to the terms specified in client agreements.

Failure to pay may result in suspension or termination of services.


5. Confidentiality


We respect the confidentiality of client information, particularly sensitive data related to fraud cases and vendor operations. Both parties agree not to disclose confidential information to third parties unless legally required.


6. Intellectual Property


All content on our website, including text, graphics, logos, and tools, is the property of Quality Concepts, LLC and protected under intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written consent.


7. Limitation of Liability


To the fullest extent permitted by law, Quality Concepts, LLC shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Losses related to business interruption, data breaches, or fraudulent activity despite the use of our services.


8. Indemnification


You agree to indemnify and hold harmless Quality Concepts, LLC, its employees, and affiliates from any claims, damages, or expenses arising out of your misuse of our services or violation of these Terms.


9. Governing Law


These Terms are governed by and construed under the laws of the State of Washington, without regard to conflict-of-law principles.


10. Changes to Terms


We may update these Terms from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes means you accept the updated Terms.


11. Contact Us


If you have any questions regarding these Terms, please contact us at:
 

Quality Concepts, LLC
3509 Elon Ln, Pasco, WA 99301
Phone: 509-645-2942
Email: info@qualityconceptswa.com
Website: www.qualityconceptswa.com

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