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Privacy Policy

Effective Date: November 30, 2020
Last Updated: January 1, 2025
 

Quality Concepts, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including fraud prevention tools, e-commerce vendor support, and related consulting services.


By using our website (qualityconceptswa.com) or engaging with our services, you consent to the practices described in this Privacy Policy.


1. Information We Collect


We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, or other identifiers you provide when engaging with us.

  • Business Information: E-commerce vendor details, fraud case reports, or transaction data you share for consulting purposes.

  • Technical Information: IP address, browser type, operating system, and usage data through cookies and analytics.

  • Fraud Detection Data: Information related to suspicious activity, fraud alerts, and risk scoring.


2. How We Use Your Information


We use the information we collect for purposes including:

  • Providing fraud prevention and analysis services.

  • Monitoring and detecting suspicious or fraudulent transactions.

  • Enhancing the security and efficiency of client operations.

  • Responding to inquiries and customer support requests.

  • Complying with legal obligations.


3. Sharing of Information


We do not sell or rent personal data. We may share information with:

  • Service Providers: Trusted third parties assisting in data hosting, analytics, or fraud detection.

  • Legal Authorities: When required by law, to protect rights, or to investigate fraud.

  • Business Transfers: In case of a merger, acquisition, or asset sale.


4. Data Security


We implement strong technical and organizational measures, including:

  • Data encryption at rest and in transit.

  • Multi-factor authentication and access controls.

  • Regular monitoring, auditing, and threat detection.


5. Data Retention


We retain personal and fraud-related data only as long as necessary to fulfill service obligations or comply with legal requirements. Upon termination of services, data may be securely deleted or anonymized.


6. Your Rights


Depending on your location, you may have rights under applicable data protection laws (GDPR, CCPA, etc.), including:

  • Right to access, correct, or delete your data.

  • Right to opt-out of certain processing.

  • Right to data portability.

  • Right to lodge a complaint with a supervisory authority.

Requests can be made by contacting us at info@qualityconceptswa.com.


7. Cookies & Tracking


We use cookies and similar tracking technologies to improve website performance, understand user behavior, and enhance fraud detection. You can manage cookie preferences in your browser settings.


8. International Data Transfers


If personal data is transferred outside your jurisdiction, we ensure proper safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.


9. Children’s Privacy


Our services are not directed toward individuals under 18. We do not knowingly collect personal data from minors.


10. Updates to this Policy


We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised.

 

11. Contact Us


If you have any questions or concerns regarding this Privacy Policy, please contact us at:
 

Quality Concepts, LLC
3509 Elon Ln, Pasco, WA 99301
Phone: 509-645-2942
Email: info@qualityconceptswa.com
Website: www.qualityconceptswa.com

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